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The Bunney – Terms & Conditions 2010 The below Terms & Conditions are issued for guidance to persons booking directly with the owners of The Bunney, 11 Old School Close. If your booking is through an authorised agent who represents our property then their terms and conditions will apply in addition to ours. Important notes: Saturday to Saturday only bookings may be made directly with the owners of; The Bunney, 11 Old School Close through authorised websites offering the property. Contact can be made directly with the owners using the following; Via the ’Contact Us’ page on our website www.thebunney.co.uk which uses our email address:
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Via email:
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By telephoning: 02380 457 034 or form outside of the UK +44 (0)2380 457 034. In writing to: Sue and David Collingwood, 1 Old School Close, Netley Abbey, Southampton, Hampshire. SO31 5QJ. Booking arrangements: On contacting us, Sue or David will discuss your proposed dates and fees for the period you wish to take, which will be held for 7 (Seven) days. To confirm your reservation you will need to send a cheque for 20% of the booking fee. Or pay by IBAN / SWIFT / CHAPS or PayPal. Please note: There will be a charge applied for each payment. The balance of the booking fee is due eight weeks before the start date. Failure to ensure that such payment reaches us by that date may result in cancellation of the agreed booking period. If your reservation is made within eight weeks of your arrival date then the full booking fee is required before the reservation can be confirmed. On receipt of your cheque / IBAN / PayPal deposit (20%) or full booking fee, a confirmation letter or email is sent to you with the details of your booking. On receipt of your full booking fee you will receive further instructions including directions to our property, location of key etc. Cancellation insurance is the full responsibility of the tenant / holiday-maker. Uninsured cancellation: In the unlikely event that you have to cancel or amend your already agreed rental arrangements with us we will endeavour to re-let the property. If the property is not re-let then the table below applies; Number of days before arrival date that notification of cancellation is received | Cancellation Charge | More than 56 days | Full Deposit (including any Balance of Deposit due) | 29-56 days | 50% of cost or Full Deposit (including any Balance of Deposit due), whichever is the greater | 15-28 days | 75% of cost | 1-14 days | 90% of cost | On arrival date or later | Total cost |
NOTE: Please contact Sue & David on the Friday with an estimated time of arrival for Saturday. Restrictions: The number of people using The Bunney is not to exceed 4 (four), except for child sleeping in the cot. Welcome Basket: A Welcome Basket will be provided for you on Saturday. We cater for those that have Coeliac condition. Food & Drink: All food and drink items are to be removed from the kitchen and taken with you or re-cycled, prior to your leaving the premises. Wireless Broadband: Consideration has been given to our visitors that may require a Wireless Broadband connection link to the Internet. We have a BT HomeHub2 (WAP2) enabled at No.11 so that you can use a Wireless Laptop/s. NOTE: We encourage only the use of; E-mail and web browsing. Downloading of data / music / ring tones and gaming etc. is not permitted. A charge of £5 for each week is additional to booking costs. Telephone connection: There is also a telephone connection available. It will only receive INCOMING calls on Southampton - +44(0)23 8045 5062. This number can be used for contact. Highchair: 1 IKEA Antilop highchair with safety belt. Health & Safety (H&S): Place no more than 3Kg on the tray. Cot: 1 Mothercare, Basinette Travel cot (collapsible) for child up to 14kg/30lbs and less than 85cm/33.5” tall. NOTES: For your child’s Health & Safety (H&S). Mattress only provided for use as bedding is not supplied. Cot linen is not provided. Please supply your own cot linen, including pillows with cases, sheets and protective covers, blankets or duvets. Please do not use The Bunney bedding or throws etc. IMPORTANT: Multi-week bookings: Saturday laundry collection approx. 10:00 – 15:00. We will agree a suitable time with the visitors to carry out the above. All Bed linen, Towels, Face towels, Bath mat, Tea towels and Oven gloves are required for laundering. We will provide replacements for the above and prefer to make all beds ourselves. NOTE: We will supply sufficient of the above for the duration of your stay. Owner access: The owners of The Bunney (or their representative/s) are to be allowed access to the property at any reasonable time during the rental period, to inspect the home and/or carry out any necessary repairs, maintenance or Safety checks. A reasonable amount of notice will be given should this be necessary. The Bunney: NO PETS: Sue & I have agreed that we will not accept pets. NO SMOKING: Please do not put yourselves at risk or our property.  Your Responsibility: The holiday maker/tenant undertakes to keep the premises and all furniture, fittings and effects in or on the premises in the same state of repair and condition as at the commencement of the rental period. NOTE: You also undertake to leave the premises in the same state of cleanliness and general order in which it was found. The owners of The Bunney should be compensated for damage and breakages that may occur (fair wear and tear excepted). We have compiled the information in our advertising as accurately as possible. However, facilities may be altered or withdrawn as we strive to improve The Bunney. Every effort in advising you and your party will be taken should this happen. The owners of The Bunney have arranged the necessary legal insurances to run the home as a holiday let. We cannot, under any circumstances, accept responsibility for loss of life, personal injury, loss, damage or accident. We aim to ensure that the information on the website is accurate; however, there may be small differences to the actual property and its description.
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